Customs outage causes delays at airports

The US' Customs and Border Protection (CBP) said the temporary computer outage had begun at about 7.30pm and lasted until 9.30pm. DFW International was one of the airports affected.

Travelers entering the United States from overseas posted photos on social media of long lines at John F. Kennedy International Airport in NY and at Hartsfield-Jackson Atlanta International Airport.

US Customs and Immigration computers went down at various airports around the US yesterday, causing some havoc for travelers returning from holidays.

An outage affecting the Customs and Border Protection's computer systems left worldwide travelers waiting in long lines at airports throughout the country Monday night, CNN reported. It said Monday night that all airports were back on line.

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CBP said travelers at "some ports of entry experienced longer than usual wait times". "At this time, there is no indication the service disruption was malicious in nature", Customs and Border Protection spokesperson Jennifer Gabris said in the statement.

Already reporters and travellers at airports have posted on social media about the mayhem causing massive delays.

During the outage, "alternative procedures" were used to process global passengers, according to the agency.

  • Rita Burton