Apple's iPhone slowdowns spur customers to hurry to court

They're seeking both California and nationwide class-action certification, which would cover all persons residing in the United States who have owned iPhone models older than the iPhone 8.

James Vlahakis, an attorney representing the plaintiffs in the Chicago lawsuit, said he has been contacted by more iPhone users who say they suffered the same problem and is considering amending the lawsuit to include a request for Apple to provide battery replacements or offer refunds to consumers who purchased devices unnecessarily. According to them, due to Apple's intentional interface of normal iPhone operations, users had to fix their phones out of warranty.

Today's lawsuit should be taken with a grain of salt as it nearly certainly overgeneralizes Apple's intentions here and misrepresents its intentions.

Apple claims the reasoning is because it was to prevent older phones suddenly shutting down due to inexplicable issues.

Two people from Chicago, along with residents of Ohio, Indiana and North Carolina, claim that Apple's iOS updates were created to "purposefully slow down the performance speeds" of the phones "fraudulently forcing iPhone owners to purchase the latest model offered by Apple".

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When Apple released iOS 10.2.1 in January 2017 code was included that addressed unexpected reboots on iPhone SE, iPhone 6, and iPhone 6s phones. The iPhone 7 was first launched in September 2016, and was subject to Apple's throttling mechanism in iOS 11.2.

Apple will be regretting its comment when they admitted that it was purposely slowing down iPhones.

Experts believe that there were certain other alternative methods that could have been applied by Apple to resolve the issue.

The company insists its software updates were actually created to prevent surprise shut downs and prolong battery life. I personally feel that Apple owes its users a more transparent explanation and should also warn users of degrading batteries and throttled CPUs henceforth. In fact, majority observed a sudden spike in power once they replaced the ageing battery with the newer ones.

And many people tend to upgrade their smartphones every two years, tallying with 24 month phone contracts, which would also suggest that by the time battery degradation starts to be fully felt people will be ready for a new phone regardless.

  • Desiree Holland