Get eBay Packages in 3 Days With 'Guaranteed Delivery'

Online retailer eBay has promised to get items to United States shoppers in three days or less with a new programme called "Guaranteed Delivery".

eBay points has 1.1 billion items listed at any given time, of which 67 percent already ship for free and 63 percent arrive within three or fewer days.

This will roll out in the USA this summer. eBay also redesigned its home page to provide a more personalized experience as well.

To prep for the summer rollout of Guaranteed Delivery, eBay's redesigned homepage, available today to buyers and sellers, highlights items with fast and free shipping across a broad variety of product categories. If shipping for the item was free, then you'll get a voucher that can be used for your next eBay purchase.

By comparison, Amazon Prime offers free two-day shipping on more than 50 million items - that is, after the $99 per year membership fee. This is necessary for eBay since Amazon can deliver an item within an hour and let you track packages to an exact spot on the map. The buyer will also be able to return the item at no cost.

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You will also be able to create up to 20 shipping rate tables and specify shipping charges based on more than 100 regions, the proximity of your warehouse to your buyer's location, and multiple shipping services.

EBay is the latest retailer to beef up its shipping options for customers, as speed is becoming a necessity for many these days. "[Shoppers] want more certainty in shipping". Sellers can also set what days they're working (including weekends and holidays) and shipping cutoff times.

It's offering this feature at no additional cost so customers will know when their items will arrive with Guaranteed Delivery dates for free.

"I think it's a step in the right direction in terms of the customer experience on eBay, and for the most part formalizes what sellers have already been providing", said Baird analyst Colin Sebastian, who follows Amazon and ecommerce in general.

  • Desiree Holland